Legal Documents

8kbe Privacy Policy — Your data, your rights

This page explains, in plain English, how the information you provide while using 8kbe is used, where it is stored, and who can access it. This document was last updated in June 2026.

SSL EncryptionAll data is secured
Never soldNo Third-Party Data Sharing
Your controlRight to Access and Delete Your Data
Last UpdatedJune 2026
AES-256 EncryptionBank-grade security
Secure ServersInternational Data Centers
No ad trackingNo Third-Party Advertisers
Regular AuditsSecurity Standards Verified
Last Updated: June 2026

1. Introduction — Why does this policy matter?

When you use the 8kbe.life website or the 8kbe app, we collect certain information about you. Without it, we cannot create accounts, process payments, or provide support. But how that information is used, where it is stored, and who it is shared with — that's something we are fully committed to making clear.

8kbe believes your personal information belongs to you — we hold it in trust, not ownership. That's why this privacy policy clearly explains what data we collect, why we collect it, how long we keep it, and how you can request its deletion.

This document serves as a transparent agreement between 8kbe and its users regarding data protection. By using the 8kbe platform, you agree to this policy.

Applicability

This privacy policy applies to the 8kbe website, mobile app, and all other digital services. Third-party websites and payment providers have their own separate privacy policies — please refer to their respective pages.

2. What types of information does 8kbe collect?

We collect two types of information — what you provide directly, and what is gathered automatically as you use the platform.

What you provide directly

  • Registration information: Name, mobile number, date of birth, email address (if provided)
  • Identity Verification (KYC): Copy of national ID or passport, proof of address
  • Payment information: bKash/Nagad/Rocket number — card numbers or bank account numbers are not stored
  • Support Contact: Messages you send via live chat or email

Automatically Collected Information

  • Device Information: Phone model, operating system version, screen resolution
  • Browsing Data: Which pages were visited and for how long, which games were played
  • IP Address: For geographic location verification and security purposes
  • Cookies & session data: To remember your login state and preferences
  • Transaction History: Records of deposits, withdrawals, and betting activity

We do not access your phone's contacts, gallery, or microphone — unless you grant camera permission to upload a photo for KYC purposes.

3. How does 8kbe use the information it collects?

Your information is used only for specific, necessary purposes. 8kbe never sells your data or shares it with third parties for advertising.

The main reasons we use your data are:

  • Account Management: For login, password reset, and account security
  • Payment Processing: Confirming deposits, processing withdrawals, and maintaining transaction records
  • Identity verification: To verify age requirements and fulfil KYC requirements
  • Customer Support: To resolve issues and track history
  • Security: To detect and prevent suspicious logins, fraud, and money laundering
  • Service Improvement: To understand which games or features are most used
  • Contact: To send important updates, bonus offers, and transaction notifications

You can turn off notification and promotional emails at any time from your account settings. However, transactional and security-related messages cannot be disabled — these are part of the service.

4. Who May Your Data Be Shared With?

8kbe does not sell your data. However, limited information is shared with certain trusted parties to keep our services running:

  • Payment Processors: bKash, Nagad, and Rocket receive only the information needed to process your transactions. They operate under their own security standards.
  • KYC Verification Provider: In some cases, we work with accredited verification agencies to confirm your identity.
  • Technology infrastructure: Cloud server and security service providers assist with data storage — they do not use any personal information for their own purposes.
  • Law Enforcement Authorities: Data may be disclosed under a court order or other legal obligation.

Your information is never shared with third parties for any purpose beyond those stated above. 8kbe does not share data with advertising companies, data brokers, or marketing firms.

Data transfer

Our servers are hosted in internationally certified data centres. When data crosses international borders, the same security standards apply and GDPR-compliant protections are maintained.

5. How does 8kbe keep your information secure?

8kbe uses multiple layers of security to protect your data. A password alone isn't enough for us — we hold ourselves to a higher standard.

  • SSL/TLS Encryption: Every data packet travelling from your browser or app to our servers is encrypted
  • AES-256 Storage Encryption: Sensitive data stored in the database is kept in encrypted form
  • Two-factor authentication (2FA): Using OTP at login keeps your account significantly more secure
  • Automatic Logout: Sessions are automatically terminated after extended periods of inactivity
  • Anomaly detection: If an unusual login pattern is detected, the account will be temporarily locked
  • Regular Security Audits: Third-party security experts regularly audit our systems

That said, no system is 100% impenetrable. Your vigilance matters too — never share your password, stay cautious on public Wi-Fi, and never share your OTP with anyone.

6. Cookies & tracking technologies

8kbe uses cookies — as does virtually every website. However, we only use cookies that are strictly necessary to keep the service running.

Cookies are small text files stored in your browser that help the site recognize you. They keep track of your login status, language preference, and cart contents.

Cookie category

What Types of Cookies Does 8kbe Use?

No advertising tracking cookies are used — only necessary and functional cookies.

How to disable cookies

You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function correctly. On the mobile app, cookie settings can be managed from the app's privacy options.

7. Your Data Rights

Every registered user on 8kbe has certain fundamental rights over their personal data. To exercise these rights, contact support@8kbe.life — we typically respond within 7 business days.

Right to View

You can submit a request to see what information we hold about you.

Right to Rectification

You can request a correction if any of your information is inaccurate.

Right to deletion

You can request deletion of your personal data after closing your account.

Right to Restrict Processing

You can object to the processing of your data for specific purposes.

Right to Access

You can request a copy of your personal data as a downloadable file.

Right to Unsubscribe from Notifications

You can opt out of marketing messages at any time.

8. How long is your information retained?

Necessary data is retained for as long as your account remains active. Even after account closure, certain information may be required to be kept for a defined period for legal reasons:

  • Transaction records: 5 years after account closure (as required by financial regulations)
  • KYC Documents: 5 years after account closure (in compliance with anti-money laundering laws)
  • Support chat: 2 years after resolution
  • Login logs: 90 days (for security purposes)
  • Cookies & session data: Until session ends or up to 1 year

Any data beyond the above obligations will be deleted within 30 days of account closure.

9. What happens when the Privacy Policy changes?

8kbe may update this privacy policy as needed. For any significant changes, you will be notified in advance via a push notification in the app or an SMS to your registered number. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this policy, contact us at support@8kbe.life. Our team responds in Bengali and typically replies within 1 to 3 hours.

Data Retention Summary

Data Retention at a Glance

Data retention periods are determined by legal obligations and operational requirements.

Data Type Reason for collection Retention period Deletion Request
Name and mobile number Account Management Account closure + 30 days Possible
KYC Documents Identity verification and legal requirements Account closure + 5 years Limited to legal obligations
Transaction History Financial Audits & Dispute Resolution Account closure + 5 years Limited to legal obligations
Support Messages Service quality improvement 2 years after resolution Possible
Login logs Security verification 90 days Possible
Cookie data Session and preference storage End of session or 1 year Disable via Browser
Payment Number To facilitate deposits and withdrawals Account closure + 30 days Possible
* To request deletion of your data, contact support@8kbe.life. Due to legal obligations, some data may not be deletable before a specified retention period has elapsed.
Our Commitment

How does 8kbe protect your privacy?

This policy isn't just on paper — it's followed in day-to-day practice.

End-to-End Encryption

Every piece of data is encrypted from your device all the way to our servers — no one can intercept it in transit.

No data shared with advertisers

8kbe does not share data with any advertising networks. If you see 8kbe ads on other sites, that is not retargeting.

Minimal data collection policy

Only the information that is strictly necessary is collected. We do not ask for anything beyond that — such as your occupation, hobbies, or social media accounts.

Secure data centers

Our servers are housed in internationally certified, security-compliant data centers. Physical security is fully ensured.

Regular security audits

Third-party cybersecurity experts regularly test our systems for vulnerabilities.

Your data, your control

You can turn off notifications, view your data, and close your account at any time from Account Settings.

Frequently Asked Questions

Questions about privacy & trust

Yes, 8kbe has an official mobile app available for both Android and iOS. Android users can download the APK file directly from 8kbe's download page. Once downloaded, go to your phone's settings, enable "Install from unknown sources," then tap the file to install — the whole process takes under 3 minutes. iOS users can install the app via TestFlight or directly from the website; full instructions are available on the download page. The app is completely free and is only 46–52 MB in size. Only download from 8kbe's official page — APK files from third-party sites are not safe.

8kbe operates under an international gaming licence, which means regular audits, fair gaming standards, and protection of user funds are mandatory requirements. Further indicators of our trustworthiness: all game RNGs (Random Number Generators) are independently tested by third parties; deposited funds are held in a segregated secure account, completely separate from operational expenses; and withdrawal requests to verified accounts are typically processed within hours. 8kbe has been operating in Bangladesh since 2019 and currently has over 500,000 active users — a track record that speaks for itself. If you have any concerns, contact us at support@8kbe.life.
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